FAQ

 

How Far In Advance Should I Place My Order?

You can place wedding cake orders up to 6 months in advance. We usually recommend booking at least 4-6 months before your wedding date, as the wedding season typically books up very quickly and we can only accommodate so many events each weekend. For celebration and special event cakes 4 weeks in advance is always a good amount of time, should you have a last-minute request we will try to make it work!

How Do I Place An Order?

Please fill out and submit the order form on our home page. We will contact you with a quote or to set up a consultation. You can also send an email to orders@asexquisitecakes.com In your email, please provide us with the date of the event, how many people the cake will serve and as many details as possible about the cake you’re so that we can provide you with as accurate a quote as possible.

How Do I Secure My Date?

All orders require a 50% non-refundable deposit at the time of order to hold the date, the balance is due two (2) weeks prior to delivery/pick up. Any orders placed with less than two weeks notice require payment in full at the time of ordering. There is a 3% processing fee on all credit card orders.

How Much Are Your Cakes?

Our custom cakes are priced individually and start at $6 per serving for buttercream cakes and $8 per serving for fondant covered cakes. More detailed cakes typically fall into the $9 – $12 per serving range depending on the labor involved.

Carved (2D) cakes of any size start at $250

Carved (3D) cakes of any size start at $350

 

How Many Servings Should I order?

We suggest ordering enough servings for 70% of your guests, as not everyone will have a slice of cake. Should you opt for cupcakes or other treats, you want to have over 100%, as more people will be likely to grab one of each type of dessert.

Are There Any Policies I Should Know About?

  • your order is not confirmed prior to receiveing your signed contract and 50% non-refundable deposit. If those are not received within five (5) business days of your quote, your date may become unavailable.
  • Your final wedding cake designs/flavor selections needs to be in at least thirty (30) days before the event. Changes after this point will cannot be guaranteed, and may result in additional costs.
  • If you cancel your order within five (5) business days of the event, your balance payment is still due.

   

What Happens If  I do Not Show Up To Pick Up My Order?

We will call you to arrange an alternate pick up date. In the case of an extenuating circumstance please call us and we will do our best to accommodate your changes.

 How Can I Schedule A Tasting Appointment?

After our initial phone discussion about your special event, we will schedule a consultation and tasting. Tastings require a non-refundable $50 deposit. For orders over $500 the deposit amount applies to the final cost of your cake.

How Can I Prepare For My Consultation?

We understand that not every bride was born knowing just what design, color and flavor she would like her wedding cake to be. For those who aren’t sure you can start by looking for ideas. Pinterest, Instagram and google are some the most popular. Make note or save all the pictures that you really like or that resonates with you. Using this we can determine the styles that you like and help you create your ideal wedding cake.

Do You Deliver?

We do deliver. We calculate the delivery fees  based on the distance to your event.

It is not our recommendation that clients self-transport carved/3D cakes, or cakes over 10 inches tall. We are not responsible for any damage that occurs due to self transportation once your cake leaves A’s Exquisite Cakes premises.

Can I Walk In?

We are by-appointment only. We are not open to the public as a walk-in business.